Your privacy.
A little information to start a conversation.
When you contact us
We use your name, email address and message to respond to your enquiry and manage related follow-up. We don’t add you to a marketing list.
Looking after your enquiry
Your request is recorded in PassVibe’s systems before we confirm receipt. Our email provider helps notify the PassVibe team. If that email is delayed, your recorded request remains with us.
How long we keep it
If your enquiry doesn’t lead to a customer relationship, we keep it for 12 months after our last contact. You can ask us to delete it sooner.
Information for your passes
Before we create passes, we agree what information is needed, how it will be shared with us and how long it will be retained.
Managing your information
You can ask us to correct or delete your information and data. For requests or questions, email team@passvibe.com.au.